ARERA Transparency

On October 31, 2019, ARERA Regulation No. 444 was passed, imposing new service transparency requirements on waste sorting and street sweeping operators. AVR S.p.A., as the operator of waste sorting and/or street sweeping in 9 Italian municipalities, has further enhanced the transparency of the information already available on its website to provide consumers with greater awareness of the characteristics of the service provided and the importance of virtuous behavior.

ARERA Transparency

Morlupo

Company name of the manager

AVR S.p.A.

Service information

Door-to-door waste collection, manual and mechanical sweeping, home collection of bulky waste and WEEE

Operational headquarters address

Via degli Abeti 1 - Guidonia Montecelio - 00012

Email reports

Toll-free number

800.758.650

Complaints form

Service charter

Annual calendar

Average % of separate waste collection achieved in 2023

76.14%

average separate waste collection achieved in 2022

76.26%

Sant'Oreste

Company name of the manager

AVR S.p.A.

Service information

Door-to-door waste collection, manual and mechanical sweeping, home collection of bulky waste and WEEE

Operational headquarters address

Via degli Abeti 1 - Guidonia Montecelio - 00012

Email reports

Toll-free number

800.758.650

Complaints form

Service charter

Annual calendar

Average % of separate waste collection achieved in 2023

67,03%

average separate waste collection achieved in 2022

67,95%

Capurso

Company name of the manager

AVR for the Environment S.p.A.

Service information

Door-to-door waste collection, manual and mechanical sweeping, home collection of bulky waste and WEEE, disinfestation, rodent control, weed control, CCR management, cleaning of road drains and overflow channels, washing of wheeled containers

Operational headquarters address

Via Vrisceglie, snc Z.I. - 70010 Capurso

Toll-free number

800.131.026

Complaints form

Service charter

Annual calendar

Average % of separate waste collection achieved in 2023

74,36%

average separate waste collection achieved in 2022

74,40%

Grottaglie

Company name of the manager

AVR for the Environment S.p.A.

Service information

Door-to-door waste collection, manual and mechanical sweeping, home collection of bulky waste and WEEE, disinfestation, rodent control, weed control, CCR management, street drain cleaning, wheeled bin washing

Operational headquarters address

Via per Montemesola, km 1 - 74023 Grottaglie

Toll-free number

800.131.026

Complaints form

Service charter

Annual calendar

Average % of separate waste collection achieved in 2023

72,65%

average separate waste collection achieved in 2022

73,99%

Massafra

Company name of the manager

AVR for the Environment S.p.A.

Service information

Door-to-door waste collection (see attached calendars), manual and mechanical sweeping (see attached calendars), home collection of bulky waste and WEEE (2/7 by prior appointment by calling the toll-free number)

Operational headquarters address

Via Orto della Corte, 7 - Massafra - 74016

Toll-free number

800.131.026

Complaints form

Service charter

Annual calendar

Average % of separate waste collection achieved in 2023

66,00%

average separate waste collection achieved in 2022

Sava

Company name of the manager

AVR for the Environment S.p.A.

Service information

Door-to-door waste collection, manual and mechanical sweeping, home collection of bulky waste and WEEE, disinfestation, rodent control, weed control, CCR management, street drain cleaning, wheeled bin washing

Operational headquarters address

Via per Torricella, snc - 74028 Sava

Toll-free number

800.131.026

Complaints form

Service charter

Annual calendar

Average % of separate waste collection achieved in 2023

69,47%

average separate waste collection achieved in 2022

71,73%

Villacidro

Company name of the manager

AVR S.p.A.

Service information

Door-to-door collection and urban hygiene

Operational headquarters address

Via Roma, 232 - Villacidro - 09139 - Ecosportello dal lun al sab h. 09:00/13:00

Toll-free number

800.342.999

Complaints form

Annual calendar

Average % of separate waste collection achieved in 2023

76,2%

average separate waste collection achieved in 2022

76,7%